Turning a technical purchase into a guided one — a full commerce redesign for REL Acoustics.

A ground-up information architecture and wireframe system for a premium subwoofer brand - spanning shop, product, cart, account, support, and three purpose-built configuration tools that help customers choose gear they can't audition in a browser.

Role

Role

Junior UX Designer

Scope

Scope

IA, Wireframes, Workflows, Handoff

Industry

Industry

E-commerce

Timeline

Timeline

5 Weeks

Overview

REL's customers are matching a subwoofer to a room, a speaker pair, and an amp they already own — a decision most brands leave to a spec sheet. The brief was to design the site that could carry that decision digitally: from first landing, through research and comparison, into a confident checkout, without losing the brand's audiophile credibility along the way.

24

Annotated templates, from homepage to order confirmation

03

Purpose-built configurators: Room Setup, Speaker Pairing, Subwoofer Finder

04

Site levels: Home, Section, Category, and Detail, kept consistent across every area

Approach

Wireframe in greyscale, argue in the margins.

Every screen was built lo-fi and annotated in place — numbered callouts next to the exact element they explain, so a visual designer or engineer never has to guess intent. Keeping fidelity low kept the conversation on structure and content first: what a page needs to say before what it should look like.

Level 0

Homepage

Level 1

Shop - View All Subwoofers

Subwoofer Finder Tools

Learn & Explore

Company

Support

Level 2

Series Category

Room Setup Tool

Speaker Pairing Tool

Subwoofer Finder Tool

Learn & Explore - Category

Company - About Us / Dealers

Level 3

Individual Subwoofer / Accessory

Individual Article / Media / Video

Level 4

Cart

Checkout

Confirmation

My Account

Level 0

A homepage built around three doors, not one hero.

Rather than a single hero pushing the newest model, the page splits attention across the paths a real visitor takes: compare models, explore the sound story, or land on the current release. Each module is scoped and captioned so a designer inherits the intent, not just a grey box.

  • Sticky meta-nav keeps Find a Dealer, Account, and Cart available above the fold

  • Feature banner separates "learn more" (editorial) from "buy" (transactional) intent

  • Three content modules link out to Compare, Learn & Explore, and brand story

Level 1 -> 3

From full catalogue to a single, specific decision.

The shop path narrows deliberately: a filterable view of every subwoofer, down to a product detail page that carries the specs a considered buyer actually compares — driver size, amp power, room fit — alongside the softer brand story that justifies the price.

  • Filtering and comparison surfaced before the product grid, not buried in a sidebar

  • PDP balances technical specification against lifestyle imagery

  • Consistent "Buy" vs "Learn more" split carried down from the homepage

Level 3

The product detail page carries the weight of the sale.

This is where research turns into intent — full spec breakdown, finish options, and supporting media stacked so a self-directed buyer never has to leave the page to feel confident adding to cart.

Level 2: The Signature Move

Three tools that answer "will this work in my room?"

Rather than a single hero pushing the newest model, the page splits attention across the paths a real visitor takes: compare models, explore the sound story, or land on the current release. Each module is scoped and captioned so a designer inherits the intent, not just a grey box.

  • Sticky meta-nav keeps Find a Dealer, Account, and Cart available above the fold

  • Feature banner separates "learn more" (editorial) from "buy" (transactional) intent

  • Three content modules link out to Compare, Learn & Explore, and brand story

Room Setup Tool

Speaker Pairing Tool

Comparison Tool

Transaction

Keeping checkout boring, on purpose.

Once a customer commits, the goal flips - no more exploration, just a short, predictable path. Cart and checkout stay template-consistent with the rest of the site so nothing about the visual language changes at the moment trust matters most.

  • Cart overlay for quick edits without leaving the current page

  • Single-page checkout with order summary held constant in view

  • Confirmation screen doubles as the first touchpoint for account creation

Reflection

The interesting design problem wasn't the checkout - it was the fifteen minutes before it.

Any e-commerce site can process a payment. The harder job here was building enough guidance into the browsing experience that a customer could arrive uncertain and leave confident — without ever setting foot in a showroom. The three configurator tools were the clearest expression of that: less "buying guide," more a conversation with a specialist, compressed into a few screens.

Your friendly neighborhood researcher & designer

Your friendly neighborhood researcher & designer